Questions and Answers
Web hosting refers to the process of publishing a web site to the world via the Internet.
If you wish to have your website available to the public via the Internet, it must be hosted by a provider such as Urban Technology.
Click here to view our Hosting Plans.
We offer three hosting plans: E-Mail $10 \mo, Premium $25 \mo and Premium Plus $30 \ mo.
For more information please review our Hosting Plans.
Essentially, we host any website that does not violate our Terms and Conditions.
We will e-mail you an invoice once your order has been placed.
No. Domain Names are registered separately.
Are there any additional fees required with your hosting?
No. You are only charged the amount of your hosting plan. There are no set up fees, no "domain transfer fee", and no other hidden charges.
Please note that domain name registration charges are separate to hosting charges.
Yes. You will be able to access your web site with or without the "www" in front of the domain name.
No. No contracts or other long term commitments are needed to purchase hosting plan with www.urbantechnology.co.nz
Generally, once payment is received, all accounts are set up within 24 to 72 hours.
You need to have a registered domain name before your web site
can be accessed on the Internet.
It's very easy to signup with us. Simply fill out your account information via our easy to use order form. Click here for more information.
Yes, you can! After you signing up with us, all you have to do is update your domain's name servers to point to our name servers (the details for our nameservers will be sent out once you sign up). This can be done either by yourself or via the company from which you purchased your domain name. The transition typically takes from 24 to 48 hours.
The process by which files are transferred to the web server is called FTP (File Transport Protocol). You have unlimited access to your web space via FTP 24-hours a day. As such, you can create and maintain your web pages on your own computer and upload files to your web site at your leisure.
To use FTP you need a piece of software installed on your computer called an FTP client. We recommend Filezilla which can be downloaded from http://snapfiles.com/. Many popular web design packages also come with FTP software functionality included (such as Frontpage and Dreamweaver).
To connect to your site by FTP, you will need to configure your FTP client with the following settings:
FTP Host: ftp.yourdomain
All support enquiries can be made via E-mail at firstname.lastname@example.org.
In addition, pre-sales, invoice and custom web design enquiries can be made to Urban Technology between 11.00am - 3.00pm Monday, Wednesday and Friday
Phone: 07 855 5839
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